Here’s how it works:

R. Moore Solutions (RMS) works with law enforcement and fire services assisting in offsetting costs associated with various types of negligence. Our solution is to recover these costs from the responsible parties insurance provider and recycle those funds back into public safety budgets. This solution-based program will ultimately protect tax dollars, keep our safety service departments intact, citizens safe and minimize insurance liability costs.

Why do we exist?

Budgets are seriously stressed. Public safety is at risk and as a result—station closings, staff reduction often can result in increased response times. An unintended consequence is the public facing an increased risk of damage, crime, injury, and deaths. Insurance companies stand to lose as well because their profit margin would be negatively affected.

Our Mission

R. Moore Solutions (RMS), based in Ohio, is not only passionate about public safety but is also committed to protecting their budgets. We dedicate our time, resources, and experience in responding to the serious needs expressed by fire and police departments, as well as community leaders across the country. We provide our clients’ results and full transparency, and we are proud to be viewed as National Leaders in recovering these types of costs with our focus on helping safety service departments and the communities they serve.

We are determined to lead the way. We set strong standards by maintaining stringent policies in billing only the negligent party and their insurance provider, and by evaluating the police and fire departments’ actual costs of doing business and billing for their services accordingly. We at RMS have found that billing “flat” or “tiered” rates are viewed by many insurance providers as arbitrary, leading them to often refuse to make payments. We’re also committed to keeping our clients apprised of any legislative issues happening state by state and how those events may affect their individual communities directly.

Here’s what you should know:

You must have an ordinance in place to assess user fees. The ordinance should express the genesis of the local law.

Ordinance

Claims are filed to the negligent party and their insurance provider only. It is considered fraudulent to bill outside the true user of service.

Negligence

Specific protocol and policies can be adopted by way of resolution if the community chooses to do so.

Resolution

Law mandates that all drivers must maintain insurance coverage. At-fault drivers without insurance are billed directly.

Drivers

Fees were developed based upon actual cost studies—we have sampled many police and fire departments’ budgets across the nation, varying in size, fully-paid, combination, and volunteer departments.

Cost Studies

Regardless of residency, only the negligent party or true user of this service would be billed. This eliminates any type of discrimination. However, taxpayers are exempt from out of pocket costs provided there is no crime.

Discrimination

Claims are generated according to your existing reporting. No additional equipment or software is required.

Claims

Non-residents are to be held financially accountable as they do not support services where they were negligent.

Non-residents

All follow-up with insurance companies and/or the responsible party is handled by R. Moore Solutions.

Involvement

A service contract/agreement is required in order to establish RMS as an agent acting on the department’s behalf.

Prerequisite

All payments that are received are then directed to a trust lock-box account.

Secure Payments

After the contract, RMS has immediate access to reporting. A contract also establishes proof of our compliance with HIPAA and state mandated privacy laws.

Contract

Payment and month-end reporting is submitted within 15 business days.

Timing

We encourage and assist in developing a press release to educate local residents of the program benefits.

Public Information

No start-up fee or software is required. RMS is only paid when successful in recovering funds for the client.